Join the club! mjf volunteers

2018 Volunteer Zone


Volunteers are invaluable to the festival. There are all kinds of roles available and it can be a rewarding and exciting experience!

There is no limit on how much or how little time you can volunteer, it is open to everyone with all levels of experience. We also have team leader roles for volunteers who want to take on more responsibility. All team leader roles entail being responsible for the fulfillment of all tasks relating to a certain area of work, training and briefing volunteers working in your team.

When you have found a role that appeals to you, complete the Volunteer Sign-Up Form and we look forward to hearing from you soon.

* Learning Roles: where we welcome anyone with a can-do attitude to join us

**Skilled Roles: where we need you to already have some experience in similar types of work



Retail hut*

This role is part of a small team providing the first point of call for visitors who want to find out more about the festival and buy  merchandise. For this role, you need to be comfortable in cash handling and offering excellent customer service to festival visitors. As we use both electronic tills and card payment machines.

Tasks include, but are not limited to:

  • Keeping accurate sales records
  • Counting stock and keeping records
  • Calculating and paying artist commission on CD & merchandise sales
  • Setting up the stock and restocking as required.

Front of House Steward*

This is suitable for volunteers who want a general customer service role. They will be friendly and approachable and be a point of contact for all visitors to the square, offering information and assistance as required.

Tasks include, but are not limited to:

  • Welcoming visitors to the square or venue and providing information about the festival and programme to the public
  • Handing out brochures
  • Providing information about the surrounding area
  • Collecting tickets and wristbands
  • Ensuring that the site is kept clean and tidy at all times
  • Handing out flyers in city centre locations such as near the stations, Piccadilly Gardens, St Ann’s Square, Exchange Square
  • Running errands as needed for festival staff
  • Providing information about the area surrounding the venue you are in (where is a cash point, toilet etc.)
  • Audience monitoring

VIP Lounge Hospitality Assistant*

This is a role suitable for someone who has a good knowledge of mjf, is comfortable speaking with VIPs and high level guests, and is prepared to speak to our sponsors at events in the Corporate Lounge. This role may suit someone who has worked in a corporate environment, events or in hospitality and customer service.

Tasks include, but are not limited to:

  • Supporting with VIP event set-up and delivery
  • Overseeing bar table and complimentary drinks service
  • Processing guest lists
  • Welcoming guests to events in the Corporate Lounge
  • Talking to guests about mjf, the programme and various sponsorship opportunities
  • Capturing contact details and customer relationship notes
  • Processing friends memberships and corporate memberships
  • Forwarding leads and relevant contacts to festival team

Photography and Video**

We require a team of photographers and film makers to document the whole of the festival – including live performance shots, concept photography, and crowd shots. You will also be taking photos and media of musicians, audiences, venues, volunteers and staff – anything related to the festival and makes a good shot.

For this role, you will need your own equipment and have previous experience, we would be particularly interested to meet photographers and film makers with music, theatre or live event experience – we would ask to see your portfolio or previous pictures before offering you a role.

Task include, but are not limited to:

  • Attending specific performances or venues to capture the essence of mjf


Social Media Ambassadors*

This role will require you to have your own social media accounts with a good following. It is best suited to individuals with an interest in social media and digital marketing, who can support the Festival to maximise our campaigns. There may be opportunities to work with our Marketing Manager on in-house social media accounts and blogs.

Tasks include, but are not limited to:

  • Recording targeted events through Facebook Live, sharing and commenting on Facebook posts
  • Tweeting at events and retweeting key messages to reach wider audiences
  • Capturing events via Instagram
  • Capturing audience feedback via various channels
  • Keeping the festival hashtags active and trending



Volunteer Food and cabin duty

This role will require attention at certain times of the day and tasks may include:

  • Ordering food for the volunteers for the following day
  • Keeping the volunteer area stocked, tidy and clean

Production (Pre-Festival and post-festival)*

This involves getting the festival site on Albert Square up and running and ensuring it is ready to open to the general public on the first day of the festival. Post festival production will include taking down the festival square and packing everything up.

Tasks include, but are not limited to:

  • Helping out on-site with practical preparations such as painting, putting down flooring, hanging up venue dressing / branding etc.
  • Moving furniture, materials and equipment from mjf office down to the site
  • Helping with setting up on-site office, volunteer and artist cabins

Administration Assistant*

This role is suitable for volunteers looking to gain experience in arts administration. It is particularly vital in the weeks leading up to the festival and can involve anything from printing out forms to counting t-shirts!

Tasks include, but are not limited to:

  • Data entry
  • Filing / keeping records
  • Helping with day-to-day administrative tasks in the mjf office (on-site and/or our main office) both before and during the festival

Artist Liaison*

You will be part of the backstage crew, getting involved in artist liaison, and helping with various requirements of the Festival Square venue as required. It may be suitable for people with an interest and experience of events management or company stage management. For artist liaison, we are particularly interested in volunteers who can speak French, Dutch or Spanish.

Tasks include, but are not limited to:

  • Assisting stage manager with various tasks in preparing artists for their performances
  • Greeting and informing arriving artists, helping them unload, direct to car parking, showing them around
  • Filling out PRS for Music forms and artist monitoring forms
  • Keeping volunteer and artist cabins tidy
  • Keeping backstage area tidy
  • Monitoring access to the back stage area – ensuring only those with valid credentials are allowed backstage
  • Running errands of all sorts

Technical and Stage Management**

You will be part of the backstage crew, helping with the technical requirements of the Festival Square venue as required. It may be suitable for people with an interest and experience of sound, lighting, stage management and other backstage tasks.

There may be specific backstage opportunities working with our sound and lighting engineers – please let us know if you would be interested in one of these.

Tasks include, but are not limited to:

  • Assisting stage manager, lighting and sound engineer with various tasks in setting up the stage for performances and clearing it after acts
  • Helping artists with instruments, sound checking and lighting focusing
  • Setting and resetting auditorium spaces
  • Loading and unloading backline equipment
  • Keeping backstage area tidy


For driving roles, you need to be over 25 and have a full clean UK driving licence. You will need to be available in the weeks leading up to the festival and for the week after. You will not be expected to drive your own vehicle.

Tasks include, but are not limited to:

  • Assisting the production manager during pre and post-production in moving equipment from storage/office to site and vice versa
  • Driving artists to and from airport / accommodation / venue
  • Driving staff or other guests
  • Picking up / delivering things such as instruments or equipment